WHOIS REQUESTOR

Leading the Brand Protection Industry Forward

REDACTED REGISTRANT CONTACT DATA REQUESTS

During the period from January 1, 2022 through August 31, 2022, we submitted 2751 requests to 340 ICANN-accredited registrars.
  • Of those 2751 requests, 395 were compliant (14%).
  • Of the 340 registrars to whom we made requests, only 55 provided registrant data (16%).
  • 761 requests for registrant data did not receive a response at all (28%) and 327 received only an auto response (12%).
  • 967 requests received a response indicating legal action (such as a subpoena) was required to obtain registrant data (35%).

WHOIS REQUEST SYSTEM

The WHOIS Request System was developed to help our customers obtain non-public WHOIS data following the implementation of GDPR in June 2018. The system sends customer-verified, non-public WHOIS data requests for cybersecurity, consumer protection, and intellectual property enforcement activities in order to improve internet safety and security.

A BRIEF HISTORY

GLOBAL DATA FOR AUTHENTICITY
The launch of the EU GDPR in May 2018 provided the impetus for developing this system. Before GDPR launched, we began working with our customers to provide a means of acquiring WHOIS data for legitimate enforcement purposes after the advent of GDPR. In the Spring of 2018, we worked with major brands to build a system for submitting these requests until ICANN approved a unified WHOIS request process governing all registrars. In June 2018, the Tracer WHOIS Request System (WRS) became operational.
HOW OUR SYSTEM WORKS
The system is a workflow management tool in which customers initiate WHOIS requests on customer-identified domains for verified legitimate uses. Data is maintained for each individual customer in accordance with applicable data protection requirements and is not shared with other customers or third parties.
THE FUTURE
In the first year of use in 2018, we collaborated with global registrars to get vital feedback for the format and content requirements for the WHOIS data requests. We utilized the requirements to guide the future of our system.
We include language specifically required by individual domain registrars, remove requests for associated domains, and begin WHOIS requests for only single domain names. We have our IP address safelisted with registrars to facilitate the WHOIS request process. As certain registrars require subpoenas or specific legal requirements, we continuously seek unique timely solutions as opposed to sending repeated requests.
Investment in our strategic partnerships with the brand protection industry is a crucial part of our strategy and one of the reasons why Tracer is not only a pioneer but a market leader. We will continue to innovate to help our customers create authentic relationships with their consumers.
LET’S GET STARTED.
THE BAD ACTORS ALREADY DID.